RETURNS & CANCELLATIONS

RETURN INSTRUCTIONS

To request a return, Send us an email to kapparelmx@gmail.com. Mention the items you want to send back, fill in the relevant information and send it.

We will write a response as soon as possible and will ask you to send it back to an address written in our response.

All returned items must be unworn, unwashed and with the tags attached. Items that do not meet these criteria will be denied.

For our International customers the cost of returning the item to us is your responsibility.

The goods are your responsibility until they reach us here, so make sure it’s packed up properly and can’t get damaged on the way! Please retain shipping proof incase there are any issues with the post. Lost parcels can only be refunded with proof of postage.

The original shipping charges are non-refundable unless the goods are damaged or incorrect.

CANCELLATIONS

Once your order has been placed there are no cancellations to be done. Please make a purchase once you are completely sure about your order.